Marigold & Co. LLC ("Marigold & Co.," "we," "us," or "our") operates the websites marigold.thiraleads.com and related subdomains (collectively, the "Site"), as well as the Thira lead generation system. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our Site, use our services, or interact with us.
By using our Site or services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
Information You Provide Directly
We collect information you submit when you:
- Complete the Thira qualifying quiz or any lead form on our Site
- Sign up for our services or complete the agent onboarding form
- Contact us by email or through a contact form
- Make a payment through our Stripe-powered checkout
This information may include your name, email address, phone number, business name, location, and responses to qualifying questions.
Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on those pages
- Referring URLs
- Device type and operating system
Information from Third Parties
We may receive information about you from third-party platforms including Facebook (Meta) Ads, GoHighLevel (GHL), Stripe, and Twilio in connection with the services we provide.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services and the Thira lead system
- Contact you via phone (including AI-assisted calls through Emma), SMS, or email in connection with the services you've requested
- Process payments and send billing-related communications
- Respond to inquiries and provide customer support
- Send operational updates, service announcements, and performance reports
- Comply with legal obligations
- Detect and prevent fraud or misuse of our services
3. Phone and SMS Communications
By submitting your phone number through any Thira qualifying funnel or contact form, you expressly consent to receive automated and pre-recorded calls and SMS messages from Marigold & Co. and its AI caller system (Emma) for the purpose of lead qualification and appointment scheduling. Standard message and data rates may apply. You may opt out at any time by replying STOP to any SMS message or by contacting us at marigoldandco75@gmail.com.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business, including GoHighLevel (CRM), Stripe (payment processing), Twilio (communications), and Meta (advertising). These providers are contractually required to protect your information.
- Insurance agents or clients for whom we are operating a lead generation campaign — in which case lead information is shared with the agent you are being matched with as part of the service.
- Legal or regulatory authorities when required by law, court order, or to protect the rights and safety of Marigold & Co. or others.
- Business successors in the event of a merger, acquisition, or sale of all or part of our business.
5. Cookies and Tracking
Our Site may use cookies, pixels, and similar tracking technologies to improve your experience and measure advertising performance. Facebook's Meta Pixel may be used on our Site to track conversions and optimize ad delivery. You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionality of our Site.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with our legal obligations. Lead data is retained for the duration of the active service relationship and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your data at any time (see Section 8).
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse. Payment information is processed by Stripe and is never stored on our servers. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent for SMS/phone communications by replying STOP
To exercise any of these rights, contact us at marigoldandco75@gmail.com. We will respond within a reasonable timeframe.
9. Children's Privacy
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, please contact us immediately and we will take steps to delete it.
10. Third-Party Links
Our Site may contain links to third-party websites (such as Stripe, Facebook, or GoHighLevel). We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our Site or services after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: marigoldandco75@gmail.com
- Business: Marigold & Co. LLC
- Address: Birmingham, AL